Privacy statement

The responsible use of personal data is a matter of priority for the Federal Chancellery. We want to make sure you to know what kind of data we collect and how we use it.

We have taken technical and organisational measures to ensure that data protection regulations are respected both by us and by our external service providers.

Further development of our web pages and the implementation of new technologies may result in changes to our privacy policy. We therefore recommend that you revisit this privacy statement from time to time.

Legal basis

Until 25 May 2018, the trapez website will store and process data solely in accordance with the Austrian Data Protection Act 2000 (Federal Act concerning the Protection of Persona Data as amended (DSG 2000) – in German). From 25 May 2018, these web pages will be subject to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR) as well as the provisions of the Data Protection Act in the version dated 25 May 2018 (DSG) as amended by the Data Protection Amendment Act.

The Federal Chancellery of the Republic of Austria is the “controller” (“Auftraggeber”) of your data as defined in the DSG 2000 and the “controller” as defined in the DSG and GDPR.

Unless otherwise explicitly stated, the legal basis for the storing and processing or publishing of personal data on the Federal Chancellery website is the Austrian Federal Ministries Act 1986, Federal Law Gazette No. 76/1986 as amended (German), part 2 of the appendix to § 2 (information activity of the Federal Government).

Personal data that you disclose to us

Any data that you disclose to us by e-mail will be handled responsibly by our staff and used solely in accordance with and for the purposes of this application. It is at your discretion whether you wish to share this data with us. Corresponding information relating to data protection is available from the respective website or application.

When you order informational material, brochures or products, you will be asked to provide your name and other personal information. It is at your discretion whether you wish to share this data with us. The personal information you provide when placing an order will only be used for the purposes of processing the order. This includes passing the information onto distributors commissioned by the Federal Chancellery.

Any other enquiries you make with the Federal Chancellery will be stored on paper or in electronic form in accordance with the applicable time limits for the safekeeping of written records. We will only use your information for the purposes of directly corresponding with you.

Publication of information containing personal data

Personal data (for example, details of members of committees and working groups) is published on the information pages of the Federal Chancellery’s website, subject to the explicit consent of the persons concerned, to allow for networking and contacts to be established.
Personal information is published in news media in the public interest and on the legal basis of Article 6(1)(e) of the GDPR.

Server logs

Every time you access the website trapez is stored in a log file (server logs) for a limited time with the following data: the IP address of the user together with data at the time of the request, the purpose of the request, the amount of data transferred, a message whether the request was successful, the browser used, the operating system used and the website from which access was made (if access was via a link). This data is used exclusively to ensure system security. The server logs are kept for 3 months.

Nevertheless, we reserve the right to analyse your IP address in the case of an attack on the Federal Chancellery’s network infrastructure.


This website does not store any cookies.

Analysis tool Matomo

The website uses the open source tool Matomo for web analysis. With Matomo, no data is transmitted to servers that are outside the control of the Federal Chancellery. Your IP address will be anonymized immediately. No personal data is stored for statistical evaluations.

Matomo Privacy Policy

User profiles

No personally identifiable user profiles are created on this website.

Disclosure of personal data to third parties

Data that is logged when users visit the trapez website will only be disclosed to third parties if this is required by law or court ruling, or if it becomes necessary for legal action or prosecution in the event of attacks on the Federal Chancellery’s web infrastructure.

Personal data provided when ordering informational materials, brochures or products will only be used within the Federal Chancellery and the companies commissioned to process the order.

If necessary, relevant excerpts of your data (in particular name, e-mail, address and contact data) will be forwarded to other federal agencies for the purposes of responding to your inquiries, if this is necessary for organizational reasons. If necessary, relevant extracts of your data will be forwarded to other authorities responsible for the procedure in order to process your applications correctly. Corresponding information is provided directly on the respective website/application.

This information will not be disclosed to third parties for commercial or non-commercial purposes without the user’s express consent.

Protection of minors

Persons under the age of 14 should not communicate any personal data to websites without the consent of parents or guardians. We do not request personal data from children or young persons. We do not knowingly collect such data nor pass it on to third parties.

Social media privacy policy

The ongoing debate about data protection in social networks is a matter that the Federal Chancellery takes very seriously. At this time, there is no clear legal position as to whether and to what extent all the social networks' services comply with European data protection provisions.

We would therefore like to expressly draw your attention to the fact that the YouTube services used by the Federal Chancellery collect and store users’ data (for instance, personal information, IP address) as described in their privacy policy and use it for commercial purposes and can also store cookies.

The Federal Chancellery has no influence on the collection and use of data by social networks. It has no knowledge about the scope, location or duration of data storage, nor to what extent the networks comply with existing requirements to delete data, how data is analysed or linked, or to whom the data is disclosed.

Links to third-party websites

Our website contains links to third-party web pages. We have no control over these providers’ compliance with data protection provisions.

Your rights

You have the fundamental rights to request information, rectification, deletion, restriction, data portability, withdrawal of consent, and objection. If you believe that the processing of your data breaches data protection law or that your rights under data protection law have been infringed in any other way, you may file a complaint with the supervisory authority. In Austria, this is the Data Protection Authority (Datenschutzbehörde).


The Federal Chancellery is responsible for the processing of data.

You may contact us as follows:

TRAPEZ project manager:

Federal Chancellery of Austria
Department III/6: Socio-economic Equality, International and EU affairs
Minoritenplatz 3, 1010 Vienna, Austria
Phone: +43 53 115-0

Contact details for the Federal Chancellery’s Data Protection Officer:

Federal Chancellery of Austria
Data Protection Officer
Ballhausplatz 1, 1010 Vienna, Austria